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FAQ

  • Where do you deliver, and how much will it cost?
    We offer local delivery within Delta and Surrey BC and some surrounding areas, including Langley, Ladner, and Tsawwassen. Delivery fees are calculated based on your location: Delta/Surrey: $5 Surrounding Areas: $10-$20 depending on the exact location. If you’re unsure whether we deliver to your area, feel free to contact us, and we’ll be happy to assist!
  • When will the flowers be delivered?
    Local deliveries will be delivered between 12:00 pm - 6:00 pm on the order date selected. If you require a special timed delivery (for example, must be there before 3:00pm), please get in touch via email (petalandbulb@outlook.com). Same-day orders must be place by 10:00 am, and will be delivered between 1:00 pm and 6:00 pm.
  • What if the recipient isn't home?
    If the recipient is not home at the time of delivery, our couriers will do their best to get in touch with the recipient for next steps. Since we pack all our deliveries in water, they can be left lat the front door if deemed safe, or with a concierge/reception desk when available. If a second delivery attempt at a later date is absolutely necessary, an additional delivery charge will apply.
  • Do you deliver to hospitals/nursing homes/funeral homes/hotels/etc?
    Yes, we deliver to most hospitals, nursing homes, funeral homes, and hotels within our delivery area. Please provide detailed delivery instructions, including the recipient’s name, room number (if applicable), and any specific delivery requirements. For hospitals or nursing homes, we recommend confirming with the facility beforehand to ensure they can accept floral deliveries. If you have any concerns, feel free to contact us, and we’ll assist you in arranging a smooth delivery.
  • How do I care for my flowers?
    We include ingredient tags with every order so you can easily identify the flowers you're caring for! For general care, start by removing the bouquet from the water pack and paper. Cut the stems at a sharp angle and place them in a clean vase filled with fresh water. Remember to change the water regularly and re-cut the stems each time. For more detailed flower care tips, check out our blog post here.
  • What is the return / exchange policy?
    Our flowers are arranged with love and care. If you are not fully satisfied with your arrangement or accessory, we will work with you to provide a replacement, or issue a gift card. Please contact us at shop@thewildbunch.ca within 24 hours with the order details and an image of your flowers.
  • Personal Packages
    PACKAGE 1: 1 Bridal Bouquet 3 Bridesmaids Bouquets 5 Boutonnières Flower Girl Petals Photography Detail Florals PACKAGE 2: 1 Bridal Bouquet 6 Bridesmaids Bouquets 10 Boutonnières 2 Wrist Corsages 2 Flower Girl Petals Photography Detail Florals PACKAGE 3: 1 Bridal Bouquet 8 Bridesmaids Bouquets 15 Boutonnières 4 Wrist Corsages 2 Flower Girl Hair Claws 2 Flower Girl Petals Photography Detail Flowers
  • Recpetion Packages
    PACKAGE 1: 1 Sweetheart Table Arrangement 4 Compote Arrangements 20 Bud Vases Cake Flowers PACKAGE 2: 1 Sweetheart Table Arrangement 6 Compote Arrangements 30 Bud Vases Cake Flowers PACKAGE 3: 1 XL Sweetheart Table Arrangement 8 Compote Arrangements 24 Bud Vases Cake Flowers
  • Ceremony Packages
    PACKAGE 1: 1 Arch Swag 8 Chair Ties 1 Welcome Sign Swag PACKAGE 2: 2 Arch Swags or Altar Arrangements 10 Chair Ties or 4 Aisle Arrangements 1 Welcome Table Compote Arrangement PACKAGE 3: 3 Arch Swags 14 Chair Ties or 6 Aisle Arrangements 1 Welcome Table Compote Arrangement 1 Small Welcome Sign Floral Swag
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