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Store Policy

Customer Care

Thank you for choosing our florist! We truly appreciate your business and are to providing you with beautiful floral arrangements and outstanding customer service. To ensure a smooth experience, we kindly ask that you review our store policies outlined below:

 

Order Changes and Cancellations 

We understand that plans can change. If you need to make any changes to your order or wish to cancel it entirely, please reach out to us within 24 hours of placing your order. After this time frame, we may not be able to accommodate any requests for changes or cancellations, so we encourage you to contact us as soon as possible.

 

Delivery Policy

Our florist is pleased to offer local delivery services to make it convenient for you to receive your floral arrangements. We ask that you double-check and provide an accurate delivery address that is easily accessible. Please note that a delivery fee may apply depending on the specific location of the delivery.

Quality Guarantee

We take great pride in the quality of our floral arrangements and want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you received, we encourage you to contact us within 24 hours of delivery. We will work with you to find a suitable resolution.

Payment Methods

To make your shopping experience as easy and convenient as possible, we accept a variety of payment methods, including major credit cards and PayPal. This ensures a seamless checkout process for all our customers.

Thank you for your understanding and support of Petal & Bulb. We look forward to serving you with beautiful flowers soon!

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